At CLAPHIC, we aim to deliver your orders promptly and securely while providing a seamless shopping experience. Please review our shipping policy below for all details related to the shipping process.
1. Shipping Locations
- We ship across India to most pin codes.
- International shipping is currently unavailable.
2. Shipping Charges
- Standard Shipping: Free for orders all orders. For express orders , a nominal shipping fee of ₹49 will be applicable.
- Any additional shipping costs, if applicable, will be displayed at checkout.
3. Delivery Timeline
- Orders are typically processed within 1-2 business days from the date of purchase.
- Estimated delivery time:
**Metropolitan Areas**: 3-5 business days.
**Other Locations**: 5-7 business days.
- Delivery timelines may vary during peak seasons, sales, or due to unforeseen circumstances like weather disruptions or government regulations.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation What's App message with a tracking details.
- You can track your order status anytime through the provided tracking link or by logging into your CLAPHIC account.
5. Address & Contact Information
- Please ensure the delivery address and contact details are accurate when placing your order.
- CLAPHIC will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.
6. Undeliverable Packages
- If a package is undeliverable due to reasons such as incorrect address, unavailability of the recipient, or refusal to accept delivery, it will be returned to our warehouse.
- Re-delivery charges may apply for such cases.
7. Shipping Delays
While we strive to meet our delivery commitments, unforeseen circumstances like natural disasters, strikes, or lockdowns may cause delays. In such cases, we will keep you informed about your order status.
8. Customer Support
For any shipping-related queries or assistance, please contact us at:
- Email: cs@claphic.com
- Phone: +91-8910390833
- Timing: Monday to Saturday, 10:00 AM - 6:00 PM
Thank you for choosing CLAPHIC. We are committed to delivering your favourite products with care and efficiency!